A customer has a serious problem with one of your products. Describe what you would say and do.

What will be an ideal response?


In Total Quality Management there is an old saying, “the customer is always right.” Company individuals who deal closely with customers should be aware of the critical role he/she plays. Diplomacy, communications, a willingness to continually improve services and products are important variables when working with customers.

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Which of the following is another way of saying kinetic energy?

A. inertia B. energy of motion C. heat energy D. thermal efficiency

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The machine operates in the regenerative braking mode as a wind energy generator. A gearbox of 5:1 speed ratio is between the machine and the turbine blades, with the high-speed side connected to the induction machine. If the wind speed exerts 200 Nm on the shaft of the blades, calculate the speed of the induction machine.

A 60 Hz, 480 V, three-phase, Y-connected, six-pole induction machine has the
following parameters:

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What was the first state to develop a mandatory green building standards code?

What will be an ideal response?

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The wet bulb temperature for AHRI rating condition "A" is:

A) 78°F. B) 68°F. C) 75°F. D) 70°F.

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