Which of the following is the least common manner in which an identity theft victim discovers the crime?
A) Routine examination of a credit report
B) Receiving a collection notice
C) Being denied credit
D) Reviewing a credit card statement
Answer: A
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Which of the following tests evaluates such factors as entry barriers, supplier bargaining power, and the number of substitute products available?
A. The just-like-me test B. The better-off test C. The attractiveness test D. The cost-of-entry test
What role did the media play in the crisis involving rats at a New York City Taco Bell in 2007?
A) preventing a national crisis for the marketing department B) turning a potential disaster into a humorous story C) speeding up the manner in which the story spread D) alleviating health and safety fears among the public E) providing information regarding meal vouchers
In consultative selling, the customer is seen as:
A) a person to be served B) a prospect to be sold C) a point on the funnel D) progress toward a quota E) a challenge to be overcome
The administrative agency set up to interpret and enforce the Wagner Act is the ________
A) American Federation of State, County, and Municipal Employees (AFSCME) B) National Labor Committee (NLC) C) Service Employees International Union (SEIU) D) National Labor Relations Board (NLRB)