The initial interpersonal strategy to help the client reduce strong emotion to a workable level involves
a. talking the emotion through with someone.
b. providing a neutral, accepting, interpersonal environment.
c. taking action that might help the client come to terms with the emotional consequences.
d. obtaining more information.
ANS: B
The initial interpersonal strategy used to help clients reduce strong emotion to a workable level is to provide a neutral, accepting, interpersonal environment. The second step in defusing the strength of an emotion is to talk the emotion through with someone. The third phase is to take action. The specific needs expressed by the emotion suggest actions that might help the client come to terms with the consequences of the emotion. This responsibility might take the form of obtaining more information or of taking some concrete risks to change behaviors that sabotage the goals of the relationship.
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