During the team meeting, Dee couldn't decide if she should agree with the proposed change in the work schedule or not

She finally and hesitantly agreed to the alteration during the meeting but later disregarded the revised schedule and worked according to the previous schedule.
In this scenario, Emily is displaying
a) passive resistance
b) active resistance.
c) complacency.
d) uncertainty.


A

Communication & Mass Media

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The study of public speaking will benefit you by

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In Susan’s role as a psychologist, she must remain calm and supportive even when her clients become abusive or hostile to her. This job requirement is known as _____

a. emotion labor b. burnout c. emotional exhaustion d. depersonalization

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Which of the following final speech preparations does the book recommend?

A. The night before the speech, use positive imagery. B. The night before the speech, create visual aids. C. Avoid practicing in front of a mirror. D. Avoid practicing the speech out loud.

Communication & Mass Media

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Communication & Mass Media