The strength of bargaining power of the customer does not depend on the availability ofsubstitutes

Indicate whether the statement is true or false


FALSE

Business

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Suppose the direct foreign exchange rates in U.S. dollars are as follows:1 Swiss franc = $1.03711 Swedish krona = $0.1526Based on the information given above, how many Swiss francs are required to purchase goods costing $5,000 U.S.?

A. 32,785 B. 4,821 C. 5,186 D. 763

Business

When a major moving van company sells accessory products (boxes, bubble wrap, etc.) that must be used in moving a household's furniture, the company is practicing captive pricing.

Answer the following statement true (T) or false (F)

Business

Alan, the chief executive officer of Pioneer Inc., was requested by Jack, a student at Woodhouse Elementary School, to share some information about Pioneer for his project report. While Alan could have forwarded one of the several emails he had written about the company to his clients, he used simple words and gave simple basic facts about Pioneer when responding to Jack. In this scenario, which of the following audience characteristics did Alan consider?

A. Rapport B. Age C. Expectations D. Culture

Business

Competing, accommodating, avoiding, collaborating, and compromising are examples of

a. conflict management styles. b. negotiating solutions. c. conflict resolution process. d. none of the above.

Business