Which of the following occurs when people disagree on what course of action to pursue or the best way to operate even after a decision has been made?
A. supervisory conflict
B. process conflict
C. affective conflict
D. substantive conflict
B. process conflict
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Market research should focus on finding out how a potential customer can be changed into an actual customer
Indicate whether the statement is true or false
Which of the following is a reward that is perceived as useful feedback in self- determination theory?
A. competence B. informational C. motivation D. communicator
T-accounts are frequently used in textbooks, demonstration problems, and examinations to accumulate information about the effects of business transactions on individual balance sheet accounts and to prepare the balance sheet. Alternatively, to accomplish the same objectives, some instructors and students might prefer to use
a. a computer spreadsheet program. b. P-accounts, only. c. a single-entry bookkeeping system. d. P&L-accounts. e. L-accounts, only.
The first step in the adoption process is ________
A) product evaluation B) awareness C) problem recognition D) evaluation E) interest