Which of the following is not a good technique to implement when encountering conflict?

a. Listen to the other viewpoints that are being presented.
b. Do not repress your anger, instead use it productively.
c. Focus on finding the best solution to the conflict.
d. Tell off your customer and end the conversation satisfied that you had the last word.


d

Business

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Answer the following statement true (T) or false (F)

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Seiko makes watches. It markets its higher quality watches under the Seiko or LaSalle brand name and its lower-priced watches are sold under the Pulsar brand. Seiko uses a ________ strategy.

A. product differentiation branding B. multibranding C. segmentation branding D. private branding E. multiproduct branding

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In relation to the parts of the human resources management process, performance appraisal would fall under ______.

a. human resources planning b. attracting employees c. developing employees d. retaining employees

Business

Under the 2005 bankruptcy act, if non-exempt personal property of an individual debtor secures a claim or is subject to an unexpired lease, the debtor ________

A) must surrender the property B) can appeal for exemption of the property C) must terminate the lease with immediate effect D) cannot redeem the property

Business