A conventional desk-top cooling fan costs as little as £20. The Dyson Air Multiplier has a recommended retail price of £200. Despite this huge price differential, the Dyson product is highly successful. What are the strategic implications of this story?

What will be an ideal response?


At a recommended retail price of £200, the Dyson Air Multiplier is clearly not appealing to the same
demand segment as a £20 conventional desk-top fan. The considerable success of the Dyson product to
date appears to be based on quite different purchase motivations. These could variously include a desire
to (i) buy the best performing product of its kind, irrespective of price (ii) be a status seeker/trend-setter
(iii) support a worthy British company. Sales success surely reinforces Dyson’s belief that people are
willing to buy a ‘better mouse trap’ when they are convinced it really is better. Thus, continued research
and development allied to assiduous maintenance of reputation and brand image are viable means of
sustaining a dynamic enterprise. Competition does not always have to be about low cost.

Business

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In which of the following scenarios would high-pressure selling tactics typically be most advantageous for marketers?

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For the control plan ______________________________ a data entry clerk enters an identification number, such as a customer number, and then examines the master data record displayed by the computer to determine that the correct identification number has been entered. ?

Fill in the blank(s) with the appropriate word(s).

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