In the context of quality improvement methods, ________ can be best described as a practice that considers any costs other than a cost that adds value for the customer to be wasteful and, hence, something to be eliminated.
A. the zero-defects approach
B. lean process improvement
C. Six Sigma
D. total quality management
Answer: B
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The managers of a business prepare financial statements to present meaningful information about that business's activities to external users. Who are the external users?
a. owners b. lenders c. regulators d. tax authorities e. all of the above
What is the advantage to using articles from publications such as the Wall Street Journal?
A) They are current B) They offer a wide variety of opinions C) Editors have reviewed them, making them more reliable D) Researchers can find some type of publication to support the goal of the research E) They can be found online
Which of the following is a risk that would more likely be seen in a lean production and just-in-time (JIT) manufacturing environment than in a traditional production environment?
A) Reduced customer satisfaction due to product quality. B) Reduced raw material supply bringing the production process to a halt. C) Increased inventory storage costs. D) Increased production time resulting in lost sales.
Logistics is a function of channel intermediaries.
Answer the following statement true (T) or false (F)