How do you suppose Rand McNally's public relations team learned about Chris' letter?

What will be an ideal response?


It probably happened one of two ways. Because of the volume of mail that
corporate executives receive, it is possible the letter was sent by an administrative
assistant to the public relations office for a response. However, it is also possible
that a savvy executive called the matter to the team's attention. Whatever
happened, one thing is certain: The company recognized an opportunity and
successfully seized it.

Communication & Mass Media

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According to the textbook, making yourself the butt of a joke is not an effective use of humor

Indicate whether the statement is true or false

Communication & Mass Media

Cultures that value________________, such as those in Denmark and England, encourage and reinforce each individual's pursuit of pleasurable emotional states, enjoyable feelings, varied experiences, and an exciting life

A) intellectual autonomy B) artistic autonomy C) affective autonomy D) embeddedness

Communication & Mass Media

Which ability does communication competence enhance?

a. Leadership
b. Relational
c. Transactional
d. Professional

Communication & Mass Media

Which part of a speech reinforces the central message of the speech and creates a memorable moment for listeners?

A. transition B. introduction C. conclusion D. body

Communication & Mass Media