When scheduling visitors such as pharmaceutical representatives, medical assistants should:
A) Refuse to schedule appointments to preserve patient confidentiality
B) Remind visitors that it is illegal for them to be seen without an appointment
C) Disregard the request
D) Charge the visitor for the physician's time
E) Follow the office policy for visitors
Answer: E) Follow the office policy for visitors
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Which resource provides product information on more than 200,000 prescription and nonprescription items, as well as the latest data on drug pricing?
A) AHFS Drug Information B) FDA Orange Book C) RED BOOK D) Physician's Desk Reference
Which of the following would be considered protected medical information?
A. Employee positions B. Departmental budget C. Number of ambulance runs D. Medical history of a patient
The ________ is the total amount of air that the lungs can hold.
A. vital capacity B. residual volume C. total lung capacity D. expiratory reserve volume E. peak expiratory flow
What is the utility of health behavioral theory?