The following tips are useful in communicating with patients and clients. Which tip would apply only to face-to-face communication?
A) Provide the pharmacy's phone number and hours of operation.
B) Do not interrupt; wait for the speaker to finish what they are saying.
C) Acknowledge the speaker by nodding your head.
D) Ask questions to ensure that you both completely understand the conversation.
C
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When you suction a newborn's airway, you should:
a. suction the mouth first so that there is nothing there to aspirate if the infant gasps when its nose is suctioned. b. suction the nose first so that there is nothing there to aspirate if the infant gasps when its mouth is suctioned. c. suction either the nose or the mouth first, depending on which you can reach most easily. d. squeeze the suction bulb only after placing it into the infant's mouth.
What could be an initial sign that the dental patient is experiencing syncope?
What will be an ideal response?
Which of the following herbs may increase blood pressure when taken with an antidepressant?
a. St. John's wort b. kava kava c. valerian d. ginseng
When assessing pain, the medical assistant should ask closed-ended questions
Indicate whether the statement is true or false