Mary Kay is in charge of a nursing shift at a hospital. She wants to improve the motivation and performance level of the nurses under her direction. According to expectancy theory, one element of an effective motivational strategy is to
A. rotate the nurses so that they perform different jobs each day.
B. determine what types of rewards are valued by the nurses.
C. simplify the job.
D. set performance standards that are beyond the ability of most nurses to challenge them to achieve.
Answer: B
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