The availability heuristics leads to which of the following?

a. Favoring anecdotal outcomes
b. Underestimating events that are salient
c. Overestimating events that are salient
d. Disfavoring anecdotal outcomes


Answer: c. Overestimating events that are salient

Social Work & Human Services

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When determining the availability of resources to sustain the change effort, one must

A. develop an inventory of available and needed resources. B. keep track of all donors for the victory celebration. C. the scope of needed resources generally is the same. D. formal proposals with budgets are seldom necessary.

Social Work & Human Services

Historical and comparative researchers can use both qualitative and quantitative analytic techniques

Indicate whether the statement is true or false

Social Work & Human Services

Because of successful public education campaigns throughout the U.S., stigma is no longer a problem for people with

mental illness.

a. True b. False

Social Work & Human Services

Finding reading sources where one can increase his or her base of knowledge regarding a diverse group:

A) ?Can increase professional competence B) ?Can lead to overgeneralizations C) ?Is not recommended; the material can be biased, incorrect, outdated, etc. D) ?Can lead to misinformation; the counselor should rely on diverse members to provide this information

Social Work & Human Services