Which of the following does environmental analysis examine?
A) competitors
B) board of directors
C) organizational climate
D) organizational culture
E) social capital
A) competitors
Explanation: Effective strategic management depends on an accurate and thorough evaluation of the competitive environment and macroenvironment. The important activities in an environmental analysis include competitor analysis.
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Historically, the only legal protection a consumer had against a seller that engaged in deceit during a sale was a common law suit for fraud.
Answer the following statement true (T) or false (F)
Which retail institution commonly uses locations based in racetracks, stadiums, and arenas?
a. off-price retail chain b. flea market c. factory outlet d. membership club
A large university seeking to enhance its knowledge management approach to public relations and research would
a. wait until a significant issue arose and conduct an issue study b. conduct focus groups c. conduct informal studies and research continually to save money d. conduct formal field surveys on a regular basis e. hire a knowledge management consultant
In general, as a retailer moves toward a wide and deep strategy, _____
a. customer disappointment with selection increases b. one-stop shopping appeals are lost c. merchandise turnover decreases d. a specialist image is received