A healthcare provider is frustrated because so many patients access the Internet for health-related information, but changes in health status do not occur. Which should the informatics nurse explain to the provider?
A) The patients are not accessing valid information.
B) The information is not what the patient wants to learn.
C) The patients need motivation and willingness to change their behavior.
D) The patients are spending too much time playing games on their computers.
C) The patients need motivation and willingness to change their behavior.
Explanation: A) There is no evidence that the patients are accessing invalid information.
B) There is no evidence that the information is not what the patients want to learn.
C) High levels of health literacy can enable informed decision making, but motivation and willingness to change behavior must also be present.
D) There is no evidence that the patients are distracted with entertainment while on the Internet.
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