As a development requirement for his new job, Sanjit attended a seminar that focused on learning to listen better and giving and receiving feedback effectively when working with employees different from oneself. Sanjit took part in role-playing to practice these skills with other managers and employees from diverse backgrounds. This type of instruction is referred to as

A. awareness building.
B. multicultural training.
C. sensitivity modification.
D. minority training.
E. skill building.


Answer: E

Business

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