A nurse was becoming frustrated. She had given her client extensive information on his health problem, but the client continued to be noncompliant in making needed changes. Which of the following principles had the nurse forgotten?
a. A person may have a higher priority than improving his or her health.
b. Information, while necessary, will not motivate people to change.
c. People need repetition over time to be able to absorb information.
d. Physicians, not nurses, are perceived as experts in health.
ANS: B
Information alone is rarely enough to motivate a person to act. Information is necessary to know what to do and how to do it before the person chooses to act, but other factors are primarily responsible for motivating people to change their behavior. Although other priorities may result in delay of change, the fact that the client has returned to the nurse demonstrates interest in changing. Repetition may be helpful, but apparently the nurse has given information on more than one occasion because she believes extensive information has been given.
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