Asking group members why they prefer particular alternatives represents which principle in the "principled negotiation" procedure?
A. focusing on interests, not positions
B. using objective criteria
C. inventing new options that provide mutual gains
D. separating the people from the problem
E. none of the answers is correct.
Answer: A
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For the fifth time in 10 years, Advent Corp was selected as the best company of the year
When asked about the secret of their success, the CEO credited it to a small team that spent quality time getting to know their customers and taking responsibility for consumer satisfaction. Their organizational policy also forbade employees to interact with their colleagues socially. Furthermore, their organizational setup was rigidly hierarchical in nature, with lateral communication being a rarity, and employees were expected to fend for themselves after the completion of their training program. How did the company manage to maintain their success? a) By consistently giving high priority to customer relation b) By prohibiting romantic relationships in the workplace for an extended stretch of time c) By including mentoring relationships at every organization level since its inception d) By managing to satisfy the basic needs of their employees from the date they join
When using multiple open microphones, one problem is comb filtering. An indicator of comb filtering effect is:
a. low-level distortion in the signal. b. feedback before the PA system is loud enough for the audience to hear it. c. no sound due to 180-degree phase cancellation. d. a thin, hollow sound.
When wording the statement of your _________, use verbs that refer to observable or measurable behavior
A) general purpose B) central idea C) specific purpose D) blueprint
Felix had been angry with his roommate Hector for some time. Hector was always playing his music so loudly that Felix couldn't concentrate, much less have a conversation on the telephone. Despite his anger, he hadn't expressed his feelings to Hector. Which of the following is true of this situation?
A. Hector and Felix are not engaged in conflict, because the source of their conflict is not interpersonal. B. Hector and Felix are engaged in conflict, because conflict can exist "under the surface" for some time. C. Hector and Felix are not engaged in conflict, because conflict must be expressed. D. Hector and Felix are engaged in conflict, because Felix's anger is sufficient to produce conflict.