To overcome his employees’ resistance to change, Daniel constantly looks for better ways to do things. He tries to show employees that he has their best interests at heart and he encourages employees to suggest changes. Daniel is trying to ______ to overcome resistance to change.
A. develop a positive trust climate for change
B. clearly state why the change is needed
C. create a win-win situation
D. provide support and evaluation
A. develop a positive trust climate for change
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Follower development level in SLII is determined by level of ______.
A. competence and commitment B. social judgment and cognitive ability C. sociability and determination D. task and directive behaviors
Which of the following is NOT one of British Airways seven distinct air travel products?
a. Deluxe service (First Class) b. Club World (Business Class) c. Club Britain (Business Class) d. Club Europe (Business Class) e. Euro-Traveler (Economy Class)
Which of the following is not a step in conducting a force field analysis?
a. Identifying the strengths of forces acting in the situation b. Understand the forces and how they might increase leverage for change c. Examine the financial impact of the change in the short and long term d. Identify ways to increase support and reduce resistance
The calculation of incremental free cash flows over a project's life should include
A) labor and material saving. B) additional revenue. C) interest to bondholders. D) A and B.