What are some major stressors of agency work that are cited in the text?

a. Coping with overwhelming feelings.
b. Opportunity for teamwork.
c. Existence of angry or hostile co-workers.
d. Limited documentation and paperwork.
e. A and C above.


E

Social Work & Human Services

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Nonconscious responses deeply embedded in our memory system can trigger intense craving or drug-seeking behavior. These automatic responses are based on _____.

A. positive reinforcement B. negative reinforcement C. classical conditioning D. operant conditioning

Social Work & Human Services

Describe personal empowerment, social empowerment, and the relationship between the two.

What will be an ideal response?

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When clients are reluctant to continue treatment, for one reason or another, it is important to:

A) Terminate treatment due to lack of motivation B) Terminate treatment due to their resistance C) Continue on as if they are willing participants as they need more time D) Discuss their concerns and determine if the relationship can be improved

Social Work & Human Services

Ethical responsibilities take precedence over theoretical knowledge and agency policies

Indicate whether the statement is true or false.

Social Work & Human Services