A speaker who asks a question, cites a little-known fact, refers to a recent event, or uses humor is employing techniques designed to specifically fulfill the goal of establishing a speaker–audience–topic (S–A–T) relationship
Indicate whether the statement is true or false
FALSE
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In successful videoconferencing, focusing on the communicators faces is equally important, whether the goal is personal interaction or selling a product
a. True b. False
Which of the following is a directive technique?
A) brainstorming B) topic area interest charts C) mind mapping D) creative associations
The selecting activity in the listening process is a matter of sorting through all the sounds that reach your ears
Indicate whether the statement is true or false
All of the following are reasons sexual harassment can occur in the workplace, except ______.
a. one person misreads the nonverbal cues of another b. an individual can mistake quasicourtship behavior for actual courtship behavior c. the emphasis on equality for males and females in the workplace d. the long history of male-female relationships in the workplace, which encourages people to view coworkers as potential mates