Although nothing was ever mentioned to her about proper attire, Marisa knows that it
is inappropriate to wear jeans to her committee meetings. This rule about clothing is an
example of a ________.
Fill in the blanks with correct word
norm
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A noisy room is an example of what obstacle to listening?
A) conversational distraction B) diversionary distraction C) environmental distraction D) preoccupational distraction E) message distraction
You owe the speaker an honest hearing and honest responses. These are the two obligations of _______ listeners
a. influential b. ethical c. critical d. objective
Trevor listened carefully to the political speaker and realized that his claims weren't all true because Trevor's taxes had gone up dramatically in the past six months. In this situation, listening allowed Trevor to__________.
A. establish eye contact B. evaluate the message C. assess the speaker's pathos D. create common ground
If you flub a sentence or mangle an idea during a speech, you should
A. stop and apologize for your blunder. B. make a joke about hating speechmaking. C. pause and correct yourself without apologizing. D. apologize and sit down immediately.