Which step in the A-E-I-O-U Conflict Resolution Model is expressed in the follow statement: "I hope all of us agree that the plan we come up with should be the most direct and efficient way to get where we want to go when this project is finished
In other words, let's keep our eye on the prize."
a) Assume the other person means well.
b) Express your feelings.
c) Identify what you would like to happen.
d) Outcomes you expect are made clear.
e) Understanding on a mutual basis is achieved.
ANS: c
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When the public relations professional practices strategic positioning, he/she attempts to
A) increase risk for a given public, if necessary. B) position the organization favorably. C) influence organizational behavior. D) Both B and C. E) avoid the impending conflict, regardless of the cost.
The LOT also focused and expanded its ______.
A. social media outreach B. print media outreach C. TV outreach D. radio outreach
According to the knowledge gap hypothesis, if both information-rich and information-poor people get access to a new technology, what will happen?
a. The information-poor will begin to catch up to the information-rich. b. There will be no change in the gap between the two groups. c. The information-rich will stop using the technology. d. The gap will continue to widen.
In a persuasive speech, your credibility is strengthened if you concede that your ideas sometimes do not work.
Answer the following statement true (T) or false (F)