Describe each of the tools of Six Sigma and then provide at least one example of how each tool might be used by a small café to examine their processes.
What will be an ideal response?
A successful answer will provide an adequate description of each of the four Six Sigma tools described in the textbook. Process maps could be used to evaluate any of the various processes in the café such as food preparation. Check sheets could be used to record the types of customer complaints. Pareto charts could be used to identify which problems are most frequently occurring. Cause-and-effect diagrams could be used to identify the causes of various problems that the café is encountering.
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Which of the following is a strategy that involves a company "ambushing" consumers with promotional content in places consumers would typically not expect to see information about a product or service?
A) sales promotion B) guerrilla marketing C) sponsorships D) internal PR E) crowdsourcing
Payroll entries are made with data from the
A) wage and tax statement B) employee's earning record C) employer's quarterly federal tax return D) payroll register
To be valid, a security agreement must set forth the creditor's rights on the debtor's default
Indicate whether the statement is true or false
Tact requires good judgment, thought, and choosing your words carefully
Indicate whether the statement is true or false