Your Wish, Inc. ? Cindy worked for a retail company and noticed there were many things it could do better. She shared some of her ideas with upper management, but it did not want to do things differently. When Cindy went home to talk to her husband, they both realized that, given her passion, it would be better for Cindy to open her own business. After a lot of consideration, she decided to open a sporting goods store called Your Wish, Inc. She also knew just where to open the store?right next to her house. ? To be certain to address all aspects of the business, Cindy hired a marketing research firm to determine the best location. Once all the research was compiled and analyzed, she realized that it would actually be better to open the store in a different area. She also realized
that deciding where to locate the business was not the only major concern. More specifically, she would have to focus on the four elements of the marketing mix as well, creating a whole marketing plan. Her husband mentioned the possibility of using online information services to help with the business. With her husband's support and a good marketing plan, Cindy felt that she would be prepared to make the right decisions. Refer to Your Wish, Inc. In preparing a marketing plan, Cindy should ensure that all of the following components are included except a(n)
A. executive summary.
B. SWOT analysis.
C. production schedule.
D. environmental analysis.
E. evaluation and control.
Answer: C
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An important leadership task involves articulating all of the following points except:
A) beliefs. B) values. C) status. D) policies. E) activities.
Return on quality approach:
A) is a targeted approach to quality investments. B) advocate all quality expenditures are equally valid. C) focuses on actual quality improvements than on the cost of quality. D) does not monitor the overall progress.
The success of online purchasing resulted in ________ in the delivery of products and services by intervening in the traditional flow of goods through distribution channels
A) disintermediation B) diversification C) reduced competition D) deregulation E) privatization
An entity's ongoing monitoring activities often include:
A. Periodic audits by the audit committee. B. Control risk assessment in conjunction with quarterly reviews. C. The audit of the annual financial statements. D. Reviewing the purchasing function.