What are Ma’s more important research conclusions about interpersonal conflict in Central Asia?

a. Unofficial mediation is common.
b. Mediation could be initiated only by the elders.
c. Mediation could be initiated only by competing parties.
d. Face maintenance is not critical for the process.


a. Unofficial mediation is common.

Communication & Mass Media

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Vicki's ethical perspective is one of _________. For example, at work she accidentally broke something that was not very valuable

Instead of telling her boss that she broke it, she put it in the return cart to send back to the manufacturer as a defective product. Had the product been more valuable, she would have discussed the accident with her boss. a. earnestness b. relativism c. absolutism d. selective disclosure

Communication & Mass Media

In an upper management position, Jennifer believes that the most important aspect of management is identifying the need her employees have for attention. This approach is best identified with which school of management theory?

A. Human relations B. Human resources C. Contingency D. TQM

Communication & Mass Media

A researcher might argue that the number of friends is a/an of likeability, if that number tells us about the presence or absence of likeability

a. indicator b. dimensions c. concept d. definition

Communication & Mass Media

Benjamin Franklin demonstrated that financial independence, based on advertising sales and other nonofficial economic support, could lead to editorial independence for his newspaper, the

A. Pennsylvania Gazette. B. Publick Occurrences Both Forreign and Domestick. C. Boston News-letter. D. New-England Courant.

Communication & Mass Media