The owner of the company has received a customer complaint indicating that the cost for her recent repairs was far more than the initial estimate. Which service employee is responsible for preparing a complete and accurate estimate?

A) The technician B) The service advisor
C) The service manager D) All of the above


B

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The type of compressor that is driven by a belt is the ____________________ compressor.

Fill in the blank(s) with the appropriate word(s).

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Silk fibers are very fine, ranging from .01 to .14 inch in diameter

Indicate whether the statement is true or false

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Which of the following is true regarding the power steering system in Silverado and Sierra hybrid trucks?

A) The systems use a belt-driven hydraulic pump B) The power steering pump also provides power brake assist C) Both A and B D) Neither A nor B

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When using a heat pump thermostat, the first stage is always the __________.

A. heat pump B. electric heating elements C. fossil fuel system D. any of the above

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