A nurse is caring for a client in crisis. While providing care it is imperative that the nurse communicates effectively with this client. Which is true when communicating with clients in crisis? Select all that apply
A) Communication should be frequent.
B) Communication should be brief.
C) Communication should be simple.
D) Communication should be detailed.
E) Communication should be directive.
Answer: A, B, C, E
Communicating with individuals in crisis requires frequent, brief, simple, and often directive communication. Biologically speaking, the brain of the individual in crisis is in the process of being bombarded with electrochemical reactions. Concentration and the ability to remember and retain information can be impaired.
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Fill in the blank with the appropriate word.