The ________ environment consists of institutions and other forces that affect a society's basic values, perceptions, preferences, and behaviors
A) social
B) cultural
C) political
D) physical
E) natural
B
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The Sarbanes-Oxley Act has not stopped the occurrence of fraud, and additional guidance with regard to internal controls is expected to be issued
Indicate whether the statement is true or false
Marketers use demographics and psychographics to ________
A) better understand their competitors B) better understand their customers C) better predict company strengths D) conduct a break-even analysis E) evaluate pricing strategies
As part of negotiation skills training, the sales representatives learn about handling customer objections. A common customer objection regards the quality of produce and meat. How should a sales representative most likely address this objection?
A) Emphasize the firm's commitment to customer service after a sale. B) Offer a specific delivery time so restaurants know when to expect products. C) Engage in transactional selling methods to develop a strategic relationship. D) Offer a discount on the first years' orders to gain the buyer's trust. E) Deny that a quality problem exists by showing certifications from local farmers.
A release bars any further recovery beyond the terms stated in the release
Indicate whether the statement is true or false