Which statement most accurately describes the relationship between leadership and how conflict is managed?
1. As the nurse leader gains more experience, conflict management will become
easier.
2. When the nurse leader realizes a conflict is occurring, leadership expertise should
focus on resolving the conflict.
3. While the nurse is gaining experience in leadership, conflict management skills
are also improved.
4. Conflict can be managed by anyone, but leadership in nursing is necessary for its
resolution.
Answer: 3
Rationale: It takes time for the nurse leader to gain experience as a leader, and it also takes time for conflict-management skills to improve. As one improves, so should the other, provided the nurse puts forth effort. Conflict management remains the most difficult part of communication, regardless of experience as a nurse leader. Conflict can be managed by anyone, and anyone who manages conflict at some level is a leader.
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