In memos, a courtesy title
A) should always be used.
B) is never appropriate.
C) is required if you are discussing confidential matters.
D) should be used only if you would use one in a face-to-face encounter with the reader.
Answer: D
Explanation: D) A courtesy title such as Mr. or Dr. is required in a memo only when your relationship with the recipient is on a formal level. As a rule, if you use a courtesy title when you say hello to the person in the hallway, use the same title in a memo.
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