What are three questions you might want to ask a user when he brings a computer problem to you?

What will be an ideal response?


Can you describe the problem and describe when the problem first started and when it occurs? Was the computer recently moved? Was any new hardware or software recently installed? Was any software recently reconfigured or upgraded? Did someone else use your computer recently? Does the computer have a history of similar problems? Is there important data on the drive that is not backed up? Can you show me how to reproduce the problem?

Computer Science & Information Technology

You might also like to view...

A URL, short for ____________________, specifies a precise location on the Web for a file.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology

The space between each letter can be changed using _____.

A. spacing B. kerning C. font size D. intervaling

Computer Science & Information Technology

The malicious content of an XSS URL is confined to material posted on a website

Answer the following statement true (T) or false (F)

Computer Science & Information Technology

The ____________________ panel can be used to rotate and skew an object in a more precise way.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology