Karla knew her audience would be somewhat indifferent to her speech topic; therefore, she decided to use her strongest argument at the end. She is arranging her arguments according to which model?

a. minor
b. secondary
c. recency
d. subordinate


Answer: c

Communication & Mass Media

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In Susan's role as a psychologist, she must remain calm and supportive even when her clients become abusive or hostile to her. This job requirement is known as _____

a. emotion labor b. burnout c. emotional exhaustion d. depersonalization

Communication & Mass Media

Which of the following elements of interpersonal attraction is most likely to be a source of long-term maintenance attraction rather than one of short-term initial attraction?

A) physical attraction B) fashion sense C) proximity D) attitude similarity

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Rationalizing the news-gathering process means that news outlets ______.

A. need to anticipate where news will happen B. cover only stories about the economy C. pay all their journalists the same salary D. eliminate all editorials and opinion pieces

Communication & Mass Media

Because we talk ourselves into debilitative feelings, it is possible to talk ourselves out of feeling bad.

a. true b. false

Communication & Mass Media