The nurse observes two clients arguing in the day room. One client runs into the corner and huddles while the other follows and continues with verbal abuse. The nurse's most appropriate action would be to:
A) Authoritatively step between the two clients.
B) Comfort the client huddled in the corner.
C) Directly address both clients and ask what's going on.
D) Engage the attention of the client who is still yelling and ask what is happening.
D
Feedback: Engaging the attention of the dominant person will diffuse the situation and stop the argument from continuing. Answers A, B, and C are not appropriate actions in this situation. The nurse who places herself in between two arguing clients is a safety concern.
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