______ involves individuals acquiring behaviors by observing other people which they then translate into social roles and behaviors.

a. Operant learning
b. Observational learning
c. Respondent learning
d. Cognitive learning


Ans: B

Social Work & Human Services

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During the ______ stage of the group process, group members have started to get to know each other and they start to trust each other enough to argue.

A. forming B. storming C. performing D. adjourning

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Maintaining professional standards is a function of the ______ role.

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