Risk exposures in the General Ledger and Financial Reporting Systems include all of the following except
a. defective audit trail
b. unauthorized access to the general ledger
c. loss of physical assets
d. general ledger account out of balance with the subsidiary account
C
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Which of the following is the most appropriate strategy in the expansion stage of a sales relationship?
A. To generate repeat orders B. To build a social engagement C. To delay action or avoid resolution D. To talk about points of agreement E. To determine the customer's level of satisfaction
Unless very extreme circumstances are shown, the tenant's right to habitability will be more strictly enforced in residential leases than in commercial leases.
Answer the following statement true (T) or false (F)
Which of the following statements is true regarding repeat rates?
A) Repeat rates tend to increase. B) A product can be successful without a high repeat rate. C) A low repeat rate indicates lack of brand awareness. D) For frequently purchased products, repeat rates are the key to success.
According to the author of Integrity Selling for the 21st Century, which of the following statements about values is true?
A) Our values change frequently throughout life. B) Most people find it easy to clarify their values. C) A salesperson's values contribute more to sales success than do techniques. D) Values have only limited influence on our behavior. E) Values should be aligned with the culture of the firm.