In a client/server architecture, an optional _____ is sometimes used to pass bulk information to the server
a. request line b. request message
c. entity body d. request header
c
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Which of the following statements is not true?
a. Indexed random files are dispersed throughout the storage device without regard for physical proximity with related records. b. Indexed random files use disk storage space efficiently. c. Indexed random files are efficient when processing a large portion of a file at one time. d. Indexed random files are easy to maintain in terms of adding records.
Which of the following is most closely associated with customer relationship management?
A) the creation of perceived needs B) mass marketing C) production and distribution efficiencies D) commitment to customer lifetime value E) idea and cause marketing
An example of which nontraditional work schedule is an employee working a 7:00 am to 3:00 pm shift rather than the more traditional 9:00 am to 5:00 pm workday?
a. Flextime b. Compressed workweek c. Job sharing d. Telecommuting
Which of the following is not a true statement about using social media to build business relationships?
A) Social media allows companies to build meaningful relationships with customers. B) Capitalizing on these technologies means listening to customers. C) Effective companies may use technology to explain a business practice or clarify a service they provide. D) Social media allow companies to build meaningful relationships with employees online. E) Effective companies may use technology to identify difficult customers to shame into better behavior.