You company has recently adopted a formal change management process. All changes must be approved by the change control board. Which of the following statements regarding this process are true? (Choose all that apply.)
A. Proper change management reduces operational difficulty.
B. Proper change management results in reduced implementation costs.
C. Proper change management ensures that there are minimum service interruptions.
D. Proper change management reduces the amount of rollbacks needed when updates fail.
C,D
Explanation: The following statements regarding the change management process are true:
• Proper change management ensures that there are minimum service interruptions.
• Proper change management reduces the amount of rollbacks needed when updates fail.
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