Which of the following strategies should be used to effectively help customers with hearing disabilities?
A. Ensure you over exaggerate your mouth's movements so that the customer can see your mouth form words.
B. Use facial expressions and gestures to emphasize key words or express thoughts.
C. Avoid speaking louder or reducing background noise as it might hurt the customer's feelings.
D. Interact with the customers by asking them closed-end questions for which the customer must provide descriptive answers.
Answer: B
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