A 48-year-old nurse is complaining of being continually exhausted because of the workload on her unit. She states that "the patients are getting heavier and the halls are getting longer. Some-times I just don't think I can get through the day
" The nurse is dealing with stress caused by: a. situational factors.
b. maturational factors.
c. sociocultural factors.
d. compassion fatigue.
A
Situational factors include work stress that happens with work overload (patient load, distrac-tions, conflicting priorities), heavy physical work, long hour work shifts, patient concerns (deal-ing with death and medical treatment), and interpersonal problems with other health care profes-sionals and staff. Coping strategies vary with the individual and the situation. Maturational fac-tors involve stressors and coping strategies that vary with life stage. Sociocultural factors include prolonged poverty, physical handicap, and chronic illness. Compassion fatigue is a term used to describe a state of burnout and secondary traumatic stress.
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