To be truly collaborative, conflict goals must be behaviorally specific.
Answer the following statement true (T) or false (F)
True
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A group of employees, drawn from different departments and areas of an organization, who work together to improve an area of an organiza¬tion, is known as:
A. An ad hoc group B. A quality circle C. A self-managing team D. A task force
Which of the following is true about restoring trust after a conflict?
A) trust is more likely to be present when people have had previous experiences of positive orientations toward each other?s welfare B) trust does not exist when someone feels free to make a risky decision, to self -disclose, to stick one?s neck out C) we cannot help the restoration or establishment of trust D) we cannot facilitate trust if we have the power to influence other people?s choice to trust
The introductory talk is an excellent opportunity to do all of the following except:
A) Share some of your life with your classmates B) Learn something about the other members of your class C) Talk at length about all of your personal interests D) Participate in a question-and-answer session afterward
The ______ of your body copy works like a lead in some ways.
A. opening lines B. closing elements C. main body copy D. headline