Jennifer is a 22-year-old patient who has never had a mammogram. However, she found a lump while performing a breast self-exam recently, so she went to see her physician. The physician confirmed the presence of a suspicious breast lump and has referred her for a mammogram. Which of the following would you not do when preparing Jennifer for the mammogram? 

A. Reassure her that most lumps are not cancerous
B. Instruct her not to use creams, powders, or deodorants on her breasts or underarms
C. Provide information about what to expect during the procedure
D. Tell her about how long she can expect to wait for the results
E. Explain that the procedure is not generally painful, but may be uncomfortable


A. Reassure her that most lumps are not cancerous
Never offer false reassurance to patients.

Health Professions

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