Why is the counterproposal an effective ending to a bad-news message? Give an example of a situation in which a counterproposal might be appropriate


A counterproposal is often an effective way to convey the company's sincerity and helpful attitude; you are not just delivering bad news but are offering an alternative that might be acceptable to the reader. Student examples of situations will vary but might include a situation where a customer wants a new replacement product, and the company makes a counterproposal to repair the damaged product.

Business

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As a manager, you meet with each of your team members quarterly to review their progress toward their written and agreed-upon goals. One of your employees, Claire, had a goal of increasing sales in her territory by 10% in the first quarter of the year. However, when you review Claire’s sales numbers, you see that her sales have actually gone down. You know that Claire is a hard worker and has an excellent relationship with her customers. When you sit down to discuss Claire’s performance, she explains what is happening in her territory. A major automobile manufacturer, which once provided 25,000 jobs, has moved its operations to Mexico and laid off all 25,000 of its workers. As a result, the economy in Claire’s region has become quite depressed, and the residents are living off their

savings. Taking the steps of the planning/control cycle into account, what is your best course of action with Claire? A. Terminate Claire's employment with the company. B. Arrange for Claire to take a refresher course on sales methods. C. Transfer Claire to another territory and replace her with another sales rep who is new to the company and therefore "hungry." D. Recognize the economic reality of Claire's territory and change her goals to make them ambitious but realistic. E. Put Claire on "probation," explaining that she will be terminated if her performance does not improve in the next quarter.

Business

The risk-utility test is used to determine whether a product has met the standards that would be expected by a reasonable consumer

Indicate whether the statement is true or false

Business

The goal of operating exposure analysis is to identify strategic operating techniques the firm might adopt to enhance value in the face of unanticipated exchange rate changes

Indicate whether the statement is true or false.

Business

Which of the following is true for American options?

A. Put-call parity provides an upper and a lower bound for the difference between call and put prices B. Put call parity provides an upper bound but no lower bound for the difference between call and put prices C. Put call parity provides a lower bound but no upper bound for the difference between call and put prices D. There are no put-call parity results

Business