When interviewing a patient, there are long pauses of silence. The patient does not respond to the nurse's questions. All of the following are appropriate responses by the nurse to the patient's silence EXCEPT
a. sitting quietly and observing the patient's behavior
b. the nurse should control his/her own discomfort during quiet periods or conversational lulls
c. using appropriate eye contact
d. asking the patient to answer the question at hand
D
Silence gives a patient time to reflect. The nurse should sit quietly and observe the patient's behavior. Appropriate eye contact should be used. The nurse should also control his/her own discomfort during quiet periods or lulls in the conversation.
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