Michael believes that the only motorcycle anyone should ever buy is a Harley-Davidson. Whenever he sees the Harley Davidson logo on a product, he knows that product is a leader in the market. What source of differentiation has Harley Davidson achieved?
A. price
B. service
C. convenience
D. image
E. personnel
Answer: D
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Folkways and mores are examples of ______.
a. Values b. Norms c. Ethics d. Beliefs
Jack works in a cargo shipping company as a section leader. As a part of his job, he needs to train and evaluate the employees. He also makes sure that the employees constantly remain motivated to carry out their tasks efficiently. Thus, as a section leader, he is heavily involved in the day-to-day production process of the company. In the context of the management hierarchy, Jack is a _____ manager in the company.
A. general B. middle C. top D. first-line
Fact finding processes are not static and they have evolved over the years. A process sometimes used in 11th century in England was
a. truthing. b. Saxon-hunting. c. beaver tale. d. ordeal.
Which of the following is true about workers' compensation?
A. Self-funding of disability income by employers is restricted in most states. B. Workers' compensation benefits focus primarily on dealing with the increasing cost of living. C. Housing plans and pension services are included in workers' compensation. D. Unlike before, injuries that are self-inflicted and stem from intoxication are now covered as well. E. Disability benefits that are part of workers' compensation are tax-free.