On-time deliveries and perfect/complete orders are measuring the ______ dimension of customer services.
a. time
b. reliability
c. convenience
d. communication
b. reliability
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Marketing on cell phones and smartphones is:
A) passive marketing B) active marketing C) mobile marketing D) customer-driven marketing
Accounting rules require that a bank's ____ equals its ____.
A. equity capital; assets plus liabilities. B. assets; liabilities minus equity capital. C. liabilities; assets plus equity capital. D. liabilities; assets minus equity capital.
For traditional costing purposes, R&D costs are
a. capitalized and allocated over the product life cycle. b. expensed as incurred. c. capitalized and amortized over three years. d. charged to the future accounting periods that receive the benefit of the R&D expenditures.
When a profitable corporation sells an asset at a loss, the after-tax cash flow on the sale will
a. exceed the pre-tax cash flow on the sale. b. be less than the pre-tax cash flow on the sale. c. be the same as the pre-tax cash flow on the sale. d. increase the corporation's overall tax liability.