Answer the following statement(s) true (T) or false (F)
1. Police departments have written policies and procedures that cover most aspects of their operation.
2. Decisions made by organizational supervisors should be strictly based on accomplishing the goals of the organization.
3. Selection and promotion decisions should be based on subjective criteria.
4. One potential drawback to using civil service examination results for the selection process is that it may hinder the ability of police department leaders to diversify their departments.
5. Some scholars argue that since the terrorist attacks of September 11, 2001, the police have become more military like and the military have become more police like.
1. Police departments operate as a monopoly, as citizens have only one option, to use the services of the agency, or not.
2. Because police departments operate as monopolies, they are able to operate without regard for citizen satisfaction.
3. The police are unique in that they are the only public agency that operates as a street-level bureaucracy.
4. Due to written policies and intensive supervision, there is very little opportunity for police discretion to be misused or abused.
5. “Street cops” and “management cops” do not necessarily have the same goals or priorities.
1. As policing is such an important public service, departmental budgets are sufficient to provide the required personnel, equipment and training.
2. The goals of police organizations are difficult to specify and even more difficult to achieve.
3. For the most part, police departments of similar size are structured similarly.
4. A Special Weapons and Tactics (SWAT) unit is an example of a specialized police unit.
5. Smaller police departments tend to be more racially diverse than larger ones.
1. True
2. True
3. False
4. True
5. True
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The flow of information among officers at the same organizational level would be considered as an upward communication
a. True b. False
The first prison exclusively for women in the United States was opened in ______.
a. 1839 b. 1868 c. 1897 d. 1917
The ______ is the most comprehensive international resource for studying crime and victimization, crime reporting behaviors, victim satisfaction with the police, fear of crime, and public attitudes toward the criminal justice system.
a. International Crime Victim Survey (ICVS) b. International Institute of Justice (IIJ) c. International Violence Survey (IVS) d. International Crime Statistics Survey (ICSS)
What is the first step in preventing no-shows from occurring?
A. training the person who takes the reservations to explain the policies B. speaking with the reservation manager to confirm the reservation C. having the guests call the restaurant back to confirm the reservation D. taking a nonrefundable deposit on all reservations made