The most likely reason for salespeople to make follow-up telephone calls to customers is that:
A) follow-up calls are more efficient than e-mails
B) sales managers cannot make all the calls themselves
C) the customer may place repeat orders during a phone call
D) customer service representatives cannot be trusted to make the calls
E) the customers are certain to have complaints and issues that need to be addressed
C
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What will be an ideal response?
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What will be an ideal response?