Customers typically notice service when it falls outside the zone of tolerance.
Answer the following statement true (T) or false (F)
True
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According to Ponemon Institute's 2017 survey, which of the following was not among the causes of the most costly cybercrimes?
A. malicious insiders B. malicious code C. denial of service D. botnets
Excerpts from a cost-volume-profit analysis indicate fixed costs of $30,000, a variable cost per unit of $36, a selling price of $60, and a sales level of $125,000. The targeted level of profit must be
A) $20,000. B) $50,000. C) $95,000. D) $75,000.
Which of the following is NOT a rule for structuring data entry fields?
A) Never require the user to enter information that is already available within the system. B) Users should enter current dates into the form. C) Require users to specify the dimensional units of a particular value. D) All data entered onto a screen should automatically justify in a standard format. E) Always place a caption adjacent to fields.
The exemption of railroads from antitrust laws is an example of a(n) ________ exemption.
A. statutory B. implied C. deliberate D. Erin